LCTD Policies, Terms & Conditions

centre policies

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IMPORTANT NOTE FOR ALL EXECUTIVE MASTERCLASS DELEGATES


What your payment cover

  • Enrollment and post enrollment support
  • Course fee
  • Soft copy of course materials
  • Visa letter and supporting documentation for visa application.
  • Complimentary Heathrow pick up (one-way)
  • Starter packs- LCTD Souvenir
  • Lunch and light Refreshments
  • Internet access
  • Certificate 
  • Group delegate photograph

Payment

LCTD requires that 100% of the course fees MUST be paid at least 4 weeks prior to the commencement of the course. LCTD reserve the right to cancel any application received without full payments as mentioned above.

How to make payment- Bank Transfers

LCTD requires full payment to be made in Pounds Sterling to:

Bank: Lloyds Bank, London, UK.
Account Holder: London Centre for Training & Development Ltd.
IBAN: GB80LOYD30919126448060
BIC: LOYDGB21456
Sort Code: 30-91-91
Account No: 26448060

Please scan and email evidence of bank transfer to info@lctd.co.uk

Cheques

LCTD accepts only a/c payee cheques that are drawn in favour of “London Centre for Training and Development Ltd”.

It is also a requirement that every cheque raised in favour of “London Centre for Training and Development Ltd” must have delegates enrolment No. and company name must be indicate clearly on the back.

Please allow enough time when paying through Cheques as it may take up to 5 working days at the clearing.

Credit Cards

LCTD also accepts credit card payments. The following information is required in other to process credit card transactions:

  1. The long card numbers
  2. The card start date
  3. The card expiry date
  4. The card 3-digit security code at the back of the card
  5. The name and correct address which the card is registered.

No Show or Delegate substitutions

We will not refund delegate under a “NO SHOW” circumstances, and we will report a NO SHOW case to relevant authorities. We allow delegate substitution without any additional fee been incurred. However, we require earlier notification of such substitution.

Change and Alterations to LCTD Programme

LCTD reserve the right to vary, amend, alter, courses or published a brochure. This also extends to the possibility of cancellation of courses at any time and offer an alternative date. In this instance, delegates will be entitled to a full refund or credit, without liability for significant or insignificant consequential loss or damage.

Cancellations

LCTD will charge a fee if a delegate cancels (or transferred to future dates) training that has already been booked. The delegate can however be substitute. A refund may, however, be processed under the following condition:

  • 80% of the fee if the cancellation is notified four weeks or more before the starting date of the event.
  • 40% of the fee if notice of cancellation is given between one – two weeks before the starting date of the event.
  • No refund if notice of cancellation is given less than one week before the starting date of the event.

Visas and refusals

All delegates requiring a visa must apply for the training at least four weeks before the commencement of the training. This will enable enough time to prepare and send supporting documents for their visa applications.

Delegates whose visa application are refused will receive a refund less £500 post-enrollment cost. LCTD can only process delegate refund if you submit a requires for refund (click here to request for refund) and submit a copy of your refusal letter not later than 5 working days from the date of your refusal.

Data Protection Policy

London Centre for Training and Development collects, holds and processes information about employees, executives, and other data subjects for course enrollment, other services and administrative purposes.  When handling such information, LCTD and all staff or others who process or use any personal information comply with the principles set out in the UK Federal Act on Data Protection.

This means that London Centre for Training and Development must:

  • Manage and process personal data properly and lawfully. 
  • Ensure that the information collected is accurate, up to date and adequate, relevant and not excessive for the purpose.
  • Protect the individual’s rights to privacy. 
  • Provide an individual with access to all personal information held on them, on request.
  • Observe its legal responsibility to comply with the Act. This is the responsibility of the data protection officer.

LCTD ensures that every member of staff who holds information about identifiable living individuals complies with the Data Protection Procedures in managing that information. Individuals can be liable for breaches of the Act.